Refund policy

1. PAYMENT

You can complete your payment either by Visa or via cash on delivery

 

2. CONFIRMATION

Your registration will be confirmed online through an email, phone call, or WhatsApp message upon completion of your registration and payment. This communication serves as official confirmation of your registration

 

3. CANCELLATION REQUEST

 

Cancellation requests may be submitted by phone, email or online. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at( 01017790091 ) 

 

4. REFUND POLICY

 

Refund requests must be submitted within 14 days from the date of payment, and the product must be returned in the same condition in which it was received. If the refund request is approved, the full amount paid will be refunded to your account within 14 working days

 

4. REFUNDABLE ITEMS

 

For health and safety reasons, all types of medications are strictly non-refundable. As for cosmetic products, they are eligible for a refund only if they are sealed and unopened. Opened or unsealed cosmetic items cannot be returned under any circumstances